Effective Date: 1 April 2026 | Version 1.0
These Terms and Conditions ("Terms") govern your use of the Linkfluencer platform and mobile application (the "Platform") operated by LINKFLUENCER SAS, a simplified joint-stock company registered with the Trade and Companies Register of Créteil under number 933 900 698, having its registered office at 21 rue du 18 Juin 1940 – 94700 Maisons-Alfort, France ("Linkfluencer", "we", "us", or "our").
By creating an account on the Platform, you ("Creator", "you", or "your") agree to be bound by these Terms. If you do not agree, you must not use the Platform.
Eligibility
To use the Platform, you must:
Be at least eighteen (18) years of age.
Be a resident of the European Union or European Economic Area (EU/EEA).
Hold an active public account on at least one supported social media platform (currently Instagram and/or TikTok).
Complete identity verification (KYC) through our electronic money institution partner, ConnectPay UAB, in order to receive cashback payouts.
Linkfluencer reserves the right to refuse or revoke access to the Platform if any eligibility requirement is not met or if fraudulent activity is detected.
Account Registration and Verification
Account Creation
To register, you must download the Linkfluencer application, provide accurate personal information, and connect at least one supported social media account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Identity Verification (KYC)
To receive cashback rewards, you must open an electronic money account with ConnectPay UAB ("ConnectPay"), Linkfluencer’s licensed electronic money institution partner. You indicate your willingness to open this account via the Linkfluencer Platform, and Linkfluencer acts as a technical provider to capture and transfer your consent to ConnectPay. The account opening, KYC verification, and all fund management are performed by ConnectPay in accordance with applicable EU regulations.
How the Platform Works
Participating in Campaigns
Brands list marketing campaigns on the Platform. As a Creator, you may browse available campaigns, purchase products from participating brands, create and post content (user-generated content, or "UGC") on your social media accounts in accordance with the brand’s campaign brief and guidelines, and submit proof of purchase and proof of content to claim cashback rewards.
Cashback Claim Process
To claim a cashback reward, you must: (a) make a qualifying purchase from a participating brand; (b) create and publish content meeting the campaign’s brief and guidelines; (c) submit proof of purchase (e.g., order confirmation or invoice) and proof of content (e.g., link to the published post) via the Platform. Linkfluencer validates each claim by verifying the proof of purchase, reviewing the content against the brand’s guidelines, and confirming the purchase was not returned or refunded within the applicable return window set by the brand. Cashback is only confirmed and released after this validation process is complete.
Social Score and Cashback Tiers
Social Score
Each Creator is assigned a Social Score out of 1,000 points, calculated by the Platform based on the following metrics:
Followers (up to 120 points)
Engagement Rate (up to 220 points)
Content Quality (up to 130 points)
Posting Frequency (up to 100 points)
Platform Diversity (up to 80 points)
Authentic Engagement (up to 150 points)
Niche Relevance (up to 100 points)
Audience Demography (up to 100 points)
Your Social Score is updated dynamically based on your activity and performance. Linkfluencer reserves the right to adjust the scoring methodology at any time, with reasonable notice provided via the Platform.
Cashback Tiers
Your cashback percentage is determined by your Social Score tier, as follows:
Social Score 0–300: 10% cashback on qualifying purchases
Social Score 301–500: 20% cashback on qualifying purchases
Social Score 501–700: 50% cashback on qualifying purchases
Social Score 701–900: 75% cashback on qualifying purchases
Cashback percentages are applied to the net purchase price (excluding shipping and taxes) and are always subject to the campaign’s maximum cashback cap as set by the brand. The cashback percentage and tier structure may be updated by Linkfluencer from time to time.
Cashback Payouts
Payout Method
All cashback rewards are credited to your ConnectPay electronic money account. Linkfluencer does not hold or manage Creator funds directly. ConnectPay is solely responsible for the custody and disbursement of funds in accordance with its licence and applicable regulations.
Minimum Payout Threshold
Cashback rewards are available for withdrawal once your confirmed balance reaches a minimum of €10 (ten euros). Below this threshold, rewards remain in your ConnectPay account and accumulate until the minimum is met.
Return Window
Cashback is held in a pending state until the applicable return/refund window defined by the brand has elapsed. If the underlying purchase is returned, cancelled, or refunded during this period, the pending cashback is automatically voided. The length of the return window varies by brand and campaign and is displayed in the campaign details on the Platform.
Cashback Calculation and Platform Costs
The Cashback amount displayed for each Campaign is the gross amount before applicable deductions. To cover the costs of operating the Platform, including payment processing, fraud verification, content moderation, and technical infrastructure, Linkfluencer applies a service contribution deducted from the gross Cashback amount prior to crediting the Creator's Wallet. The applicable rate is displayed in the Cashback Preview at the time of each claim submission. By submitting a claim, the Creator accepts the net amount shown in the Cashback Preview as the final credited amount.
Withdrawal or transaction fees may additionally be applied by ConnectPay in accordance with their terms and fee schedule.
Creator Obligations and Conduct
As a Creator on the Platform, you agree to:
Provide accurate and truthful information at all times, including personal details, social media accounts, and proof of purchase.
Create original, authentic content that complies with the brand’s campaign brief and guidelines.
Comply with all applicable laws and regulations, including advertising disclosure requirements (e.g., clearly marking sponsored or incentivised content as required by local law and platform policies).
Not submit false, misleading, or fraudulent claims, including fabricated proof of purchase, duplicate claims for the same purchase, or content created by third parties.
Not use bots, fake followers, engagement manipulation tools, or any other artificial means to inflate your Social Score or campaign metrics.
Not post content that is illegal, defamatory, hateful, sexually explicit, violent, or otherwise harmful.
Maintain your social media account(s) as public during the campaign period and for a minimum of thirty (30) days after content submission.
Prohibited Activities and Fraud Prevention
Linkfluencer employs the following controls to maintain platform integrity:
Duplicate claim prevention: The same purchase may not be claimed more than once, across any campaign or account.
Proof verification: All cashback claims require verified proof of purchase and proof of published content before cashback is confirmed.
Return window hold: Cashback remains pending until the brand’s return/refund period has elapsed.
Social Score integrity: The scoring algorithm is designed to detect and penalise artificial engagement and inauthentic activity.
Account verification: Creator identity is verified via ConnectPay KYC, and social media accounts are verified upon linking.
Linkfluencer reserves the right to suspend or terminate any Creator account, withhold pending cashback, and recover previously paid cashback in cases of fraud, abuse, or violation of these Terms.
Intellectual Property
All user-generated content (UGC) created by you in connection with a campaign remains your intellectual property. By submitting content through the Platform, you grant the participating brand a non-exclusive, royalty-free licence to download, use, reproduce, and distribute the content for advertising and promotional purposes for a period of three (3) months from the date of posting. Linkfluencer retains all intellectual property rights in the Platform, its technology, algorithms, scoring methodology, and design. You may not reproduce, distribute, reverse-engineer, or create derivative works of any part of the Platform.
Data Protection and Privacy
Linkfluencer processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and applicable French data protection laws. Personal data collected through the Platform is used solely for the purposes of providing and improving the service, processing cashback claims, and fulfilling legal obligations. For full details on how we collect, use, store, and protect your data, please refer to our Privacy Policy, available on the Platform and at linkfluencer.io/privacy. By using the Platform, you acknowledge that certain personal data will be shared with ConnectPay UAB for the purposes of account opening, KYC verification, and fund management, in accordance with ConnectPay’s own privacy policy and applicable regulations.
Limitation of Liability
Linkfluencer’s obligations under these Terms are obligations of means, not of result. The Platform does not guarantee any specific level of earnings, campaign availability, or commercial performance. Linkfluencer shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to loss of income, loss of data, or interruption of service. Linkfluencer is not responsible for the products or services sold by participating brands, nor for any issues relating to the quality, delivery, or return of purchased items. Linkfluencer is not responsible for any actions, policies, fees, or decisions of ConnectPay UAB in relation to your electronic money account.
Suspension and Termination
You may deactivate your account at any time by contacting support@linkfluencer.io. Any confirmed and unredeemed cashback in your ConnectPay account remains accessible to you via ConnectPay after account deactivation. Linkfluencer may suspend or terminate your account immediately and without prior notice in the event of a breach of these Terms, suspected fraud or abuse, failure to complete KYC verification within a reasonable timeframe, or inactivity for a period exceeding twelve (12) months. Upon termination for cause, any pending or unconfirmed cashback may be forfeited.
Modifications to These Terms
Linkfluencer reserves the right to modify these Terms at any time. Material changes will be communicated to you via the Platform or by email at least fifteen (15) days before they take effect. Continued use of the Platform after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Platform and deactivate your account.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of France. In the event of a dispute, the parties shall first seek an amicable resolution. Failing resolution within thirty (30) days, exclusive jurisdiction shall be vested in the competent courts of Créteil, France. Nothing in this clause limits your rights as a consumer under applicable EU consumer protection legislation.
Contact
For any questions or concerns regarding these Terms or the Platform, please contact:
LINKFLUENCER SAS
21 rue du 18 Juin 1940, 94700 Maisons-Alfort, France
Email: support@linkfluencer.io
Website: www.linkfluencer.io
By creating an account on the Linkfluencer Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
